Axon Fusus Community Connect and Axon Fusus Registry Website Privacy Notice

Last Updated: February 21, 2025

Axon Fusus Community Connect and Axon Fusus Registry websites are operated by Axon on behalf of {{ org }} to provide information about {{ org }}’s camera registry program, streamline the registration process, and enable the purchase of Axon Fusus products that support participation in the program.

Axon Enterprise, Inc. and its other legal entities (“Axon” “we”, “us”, “our”) respects the privacy rights of individuals ("you" and "your") and is committed to handling Personal Data responsibly and in accordance with applicable laws and regulations. The Axon Fusus Community Connect and Axon Fusus Registry Website Privacy Notice (“Notice”) describes how Axon collects, uses, discloses, transfers, and stores your Personal Data and the rights you have in connection with that data.

This Notice applies to the interactions you may have with Axon, including this website, its mobile applications, Axon products and services, or digital assets described in this Notice. This notice does not apply once you leave our website, including by clicking links or visiting our partners, including {{ org }}. When you access or use our services, you acknowledge that you have read this Notice and understand its contents.


What Personal Data We Collect

Axon may collect and process different types of Personal Data in the course of operating our business and providing our products or services, this includes:

  • Contact Information and other Identifiers. This includes any information you provide to us that would allow us to contact you, such as your name, postal address, email address, social network details, or phone number.
  • Transaction data. This includes any information we may collect when you purchase one of our products or services. Transaction data includes, without limitation, account number, the date and the total amount of the transaction, type of product purchased, and other information provided by financial institutions in order to process your transaction.
  • User Profile and Account data. This includes any information you provide to us when you create or update an Axon Fusus account; express an interest in, sign-up for or purchase Axon Products or services; or for the administration of Axon Products or services. User Profile and Account data may include, without limitation, your name, email address, phone number, login credentials, postal address, payment or banking information (including payment related verification), order history, preferences or settings that you enable for your account, usage information, whether you have received or opened marketing communication (if your computer supports this type of program), and administrative information associated with your account or profile.
  • Communication data. This includes any information that we collect when you communicate with us, and any other information that you intentionally share or receive when communicating with us. Communication data includes, without limitation, contents of email, SMS, Slack, requests made through automated chatbots or similar technology, calendar invitations, and any other information you choose to share with us, including your photos, videos, and groups with which you are affiliated.
  • Support data. This includes any information that we may collect when you contact or engage Axon for support. Support data includes, without limitation, information about hardware or software; details gathered related to the support incident, such as contact authentication information, information about the condition of the machine, the application where the fault occurred; diagnostic, system and registry information about software installation and hardware configurations; and error tacking files.

Use of Functional Cookies

Our website uses only functional cookies, which are essential for the operation of our website and help us provide you with the services you request. Functional cookies do not track your browsing activity across other websites and are not used for advertising purposes.


How Your Personal Data Is Used

Axon may use your Personal Data for the following purposes:

  • To enable you to purchase products or services, including processing your transaction, communicate with you regarding your purchase and provide you with related customer service;
  • To provide our products or services, which includes updating, securing, and troubleshooting as well as providing support. It also includes sharing information, when it is required in order to provide a product, service or carry out the transaction you request;
  • To operate, evaluate, and improve our business;
  • To comply with laws applicable to us;
  • To enforce our policies, terms & conditions, or as necessary to establish, exercise and defend legal rights;
  • To protect against and prevent security threats, fraud, and other legal or information security risks; and
  • To protect our rights, privacy, safety, security, property, and/or that of our affiliates, you or others.

Legal Basis For Processing Personal Data

If you are an individual in the European Economic Area (“EEA”), the United Kingdom (“U.K.”), or Switzerland, our legal

  • basis for the collection and processing of your Personal Data is as follows:

  • contractual obligations to facilitate and process transactions that take place when you interact with Axon, such as when you register for an event or make a purchase;
  • consent, where applicable and required by law; and
  • legitimate interest to: provide and support the delivery of our products or services; foster relationships with customers; investigate and help prevent security threats, fraud, or other malicious activity; enforce and protect the rights and properties of Axon or its affiliates; protect the rights and personal safety of Axon employees and third parties on or using Axon websites
  • for the purposes which may be required by applicable laws and regulations.

Information Sharing

We share the information that you provide to us with {{ org }} for the explicit purpose of facilitating registration in {{ org }}’s camera registry program.

We do not sell or share your personal information with third parties. Your information is used exclusively to fulfill orders and provide you with information about our products and services. We may share your personal information with service providers only to the extent necessary to fulfill your orders (e.g., payment processors, shipping providers), and these parties are required to keep your information confidential.

Axon will not share the Personal Data you provide to Axon with third parties without your permission, unless to: (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply with any applicable law, regulation, subpoena, or court order; (iii) investigate and help prevent security threats, fraud, or other malicious activity; (iv) enforce/protect the rights and properties of Axon or its subsidiaries; or (v) protect the rights and personal safety of Axon employees and third parties using Axon Products.


International Transfers

Axon has its headquarters in the United States. Information we collect from you will be processed in the United States. Pursuant to appropriate safeguards, Your Personal Data may also be transferred to other Axon affiliates, including outside of the U.S., namely from the E.E.A., U.K., and Switzerland, and will be stored and processed manually and electronically through global systems and tools for the purposes described in the above section “How Your Personal Data is Used.”

Axon complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Axon has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Axon has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF.

If there is any conflict between the terms in this Notice and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Axon commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU, UK, and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should first contact Axon at privacy@axon.com.

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Axon commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs), the UK Information Commissioner’s Office (ICO) and the Gibraltar Regulatory Authority (GRA), and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.

If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms.

If you are an EU, Swiss, or UK Individual, where we transfer your personal data to third party service providers (see above) who perform services for us or on our behalf, we are responsible for the processing of that data by them and shall remain liable if they process your personal data in a manner inconsistent with the DPF Principles referred to below, unless we prove that we are not responsible for the event giving rise to the damage.

Axon is subject to the investigatory and enforcement powers of the United States Federal Trade Commission regarding compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).

To the extent the above mechanisms cannot be used to adequately safeguard transfers outside the EEA, United Kingdom, or Switzerland, Axon will put in place alternate safeguards, as appropriate (such as Standard Contractual Clauses (SCCs) and Transfer Impact Assessments (TIA).


Data Subject Rights

In some jurisdictions you have the rights described below with respect to your Personal Data. You may have the rights described below:

  • Access and obtain a copy of your Personal Data on request;
  • Require Axon to change incorrect or incomplete Personal Data;
  • Require Axon to delete or stop processing your Personal Data, for example where the Personal Data is no longer necessary for the purposes of processing;
  • Object to the processing of your Personal Data where Axon is relying on its legitimate interests as the legal ground for processing; and
  • Withdraw your consent in circumstances where consent is the legal basis for processing.

If you would like to exercise any of these rights or have any questions, please contact us at privacy@axon.com. To submit a deletion request, please complete this form.

If you believe that Axon has not complied with your data protection rights, you may have the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred.

In the EEA: the data protection authority of their place of residence;

In the United Kingdom: the UK Information Commissioner’s Office (“ICO”);

In Switzerland: the Federal Data Protection and Information Commissioner (“FDPIC”).

In the United States, please contact your applicable State Attorney General.

In other locations around the world, their local data protection authority.

If personal data covered by this Privacy Notice is to be used for a new purpose that is materially different from that for which the personal data was originally collected or subsequently authorized, or is to be disclosed to a non-agent third party in a manner not specified in this policy, Axon will provide you with an opportunity to choose whether to have your personal data so used or disclosed. Requests to opt out of such uses or disclosures of Personal Data should be sent to us as specified in the “How to Contact Us” section below.

Certain personal data, such as information about medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, is considered “Sensitive Information.” Axon will not use Sensitive Personal for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual unless Axon has received your affirmative and explicit consent (opt-in).


Your California Privacy Rights

Pursuant to the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act ("CPRA"), we provide this California Consumer Privacy Act Addendum (the "CCPA Addendum") to California residents ("consumers" or "you" or “your”). This CCPA Addendum supplements the information contained in our Privacy Notice. Any capitalized term used but not defined in this Notice has the meaning given in our Privacy Notice.

This CCPA Addendum does not apply to information we collect about individuals in their capacity as present or former job applicants or employees of Axon. Nor does this amendment cover processing completed by Axon Cloud Services.


Sources of Personal Information

We obtain the categories of Personal Information listed above directly from you.


Use of Personal Information

We use Personal Information for a variety of business and commercial purposes, as described this Notice.


Your Consumer Rights under the CCPA

California law grants state residents certain rights, including the rights to know and access specific types of Personal Data, to learn how we process Personal Data, to request deletion of Personal Data, to request correction of Personal Data, to opt-out of sharing your Personal Data for third party advertising purposes, and not to be denied goods or services for exercising these rights.

If you would like to exercise any of these rights please contact us at privacy@axon.com.


Right to Opt-Out of Selling or Sharing

Axon does not sell or share any personal information or personal data of consumers, as those terms are defined under the CCPA.


Authorized Agents

To make a request as an authorized agent on behalf of a California resident, you may use the submission methods noted above. Please provide us with a copy of the consumer’s written authorization designating you as their agent.


Nondiscrimination

We will not unlawfully discriminate against you for exercising your rights under the CCPA.


Children's Online Privacy Protection

Axon takes seriously its obligations under the Children’s Online Privacy Protection Act. We do not knowingly collect Personal Data for children under 18.


Keeping Personal Data Secure

Axon is committed to protecting the security of your Personal Data. Axon has established and implemented policies, programs, and procedures that are commercially reasonable and in compliance with applicable industry practices, including administrative, technical and physical safeguards to protect the confidentiality, integrity and security of Personal Data against unauthorized access, use, modification, disclosure and other misuse.

Axon’s information security program includes specific security requirements for its personnel and all Subprocessors or agents who have access to Personal Data. Axon has implemented and maintains a security awareness program to train employees about their security obligations.


Data Retention

Axon will only retain Personal Data for as long as needed for the specific purpose in which it was obtained, or as otherwise required by applicable laws or regulations. For more information on where and how long your Personal Data is stored, please contact us at privacy@axon.com.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this policy periodically for any updates.


Contact Us

If you have any questions or concerns regarding the privacy and security of your Personal Data, please contact privacy@axon.com.